Listening -
I chose to look into the new spicy drinks Starbucks just recently launched. Starbucks is always trying to launch new and innovative drink flavors and combinations, they have been in the coffee industry for so quite some time and have to always be finding way to stay relevant and compete against newer coffee shops. Based on my initial research on what consumers are saying about the new drinks, it is honestly very all across the board. Starbucks is known for valuing community outreach and inclusion. They are also a worldwide wide coffee shop, every customer knows that they can get their favorite drink no matter where they are in the world. They also take pride in the coffee itself. They produce high quality coffee and that is what they are most known for; compared to a chain like Dutch Bros that is more so known for their connection to customers. Like I mentioned before, the reviews of the new beverages have been all over the place. One of the main things I have seen tal...
